IT Technician

Permanent contract
Full-time
Less than 2 years of experience (Entry level)
High school diploma, A levels, GED, GCSE
Information Technology (IT)

Optimize our technological solutions!

Mission

Want to be a catalyst for change? As an IT Technician at Soucy Techno, you will ensure that IT systems run smoothly and provide technical support to your clients to guarantee the availability, efficiency, and security of operations. In an environment where every voice counts, your passion for innovation and expertise will have a direct impact on our success. Join us for a career off the beaten path, allowing you to go even further!

In this position, you will have the opportunity to:

Install, configure, and maintain computer equipment and software
Provide technical support to computer users ranging from level 1 to 3
Assist in resolving issues related to systems, networks, and applications
Apply IT security measures, including updates
Manage and maintain the IT inventory
Participate in system optimization and technological process improvement
Collaborate with other departments to deploy new IT tools and solutions
Participate in the acquisition of IT supplies

Do you see yourself in this role? Apply to join our IT team!

Profile

With the following skills and qualities, you will be successful in this role:

DEC in computer science
Proficiency in operating systems (Windows)
Basic knowledge of command line languages (PowerShell)
Knowledge of networks
Experience in technical support and hardware and software troubleshooting
Ability to install, configure, and update equipment and software
Independent, good team spirit, and ability to adapt to change
Strong focus on internal customers (users) and understanding their needs
Skills in complex problem solving, critical thinking, and analysis
Good work ethic

And these assets will strengthen your impact:

Intermediate level of spoken and written English
Knowledge of Microsoft products

Benefits designed to take you far!

A flexible program that meets your needs (flexible hours, compressed schedule, teleworking, and more)
Group insurance with plans that adapt to your reality
An RRSP with employer contributions for solid finances
An Employee and Family Assistance Program (EFAP) and access to telemedicine services for a helping hand when you need it

And even more!

A life outside of work thanks to leave for illness, personal needs, or family reasons
Social activities to connect with your coworkers
Support for your development to advance your career
A healthy and safe environment and a health committee to ensure your well-being on a daily basis

Life at Soucy Techno

Working at Soucy Techno means developing and manufacturing rubber recipes and plastic dyes for clients located throughout the world. The rubber in Soucy’s track systems? We make that! We rely on specialized machines and our advanced knowledge to carry out our activities. But our greatest asset is our 220 talented employees who move forward as one. Joining our team means benefiting from the freedom to be yourself. We’ll give you space to become involved and improve things. We care about your professional development because we want you to succeed!

A word from the manager

We’re a team of dedicated people who love our work! We believe that continuous professional development is the key to success, and we measure our progress with systems that we develop at lightning speed. We’re currently overseeing a major digital transformation within the company and we’re collaborating with a research centre and a university to get the support we need to see our projects through. If you’re looking for a thrilling,

Yanick Vincent

IT Director & Major Projects Manager